Waking Watch
Professional waking watch solutions tailored to maintain fire safety,
support evacuation procedures, and provide peace of mind day and night.
- Tailor-Made Solutions
- Integrated Services
- 24/7 Control Room
- Dedicated Account Management
- Rapid Response
- UK Wide Coverage
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Protection You Can Rely On
Fire Protection Association
Our security guards use a combination of surveillance techniques, mobile patrols and conflict management to ensure the highest level of protection for your assets.
Real-Time Reporting
Our marshals use the latest NFC tag technology to ensure regular patrols and checks of all hazard points, supporting effective fire risk mitigation and comprehensive reporting.
24/7 Control Room
Prime’s fire wardens are supported by a 24/7 control room and a network of fire safety officers and operational teams that can be deployed at a moments notice should an evacuation be needed.
What is a Waking Watch?
A Waking Watch is a system whereby highly trained fire marshals continually patrol the interior and exterior of a building in order to detect a fire, raise the alarm and evacuate the building. A Waking Watch should always be recognised as a reassuring and responsive solution to any fire management requirements. It is effectively a 24-hour surveillance/monitoring of any multiple occupancy buildings. Trained Fire Safety Officers will monitor and patrol the building(s) searching for signs of fire and fire hazards. These patrols are conducted at regular intervals throughout a 24-hour period with real-time reports being generated at the time of patrol.

Fire
Identification

Alert the
Residents

Evacuation Management

Fire Service
Liaison
Complete Peace of Mind…
Whether you hire a Waking Watch Service for a highrise apartment block, a commercial property or a vacant property, we operate on a national footprint and ensure peace of mind for our clients’ residents by routinely patrolling the premises and completing fire safety checklists.
Once a client has reached out to us and the Waking Watch has been decided to be the appropriate response, our highly-trained fire marshals will assess the building’s safety issues to determine the sufficient number of Waking Watch fire marshals needed to safeguard our clients’ residents and mitigate the property’s fire safety issues.
Real-Time Reporting
Upon arrival, Prime’s fire officers place NFC tag points in key areas for our fire marshals to scan on their patrols. This gives our clients real-time feedback and reports, highlighting that all hazard points are routinely patrolled.
In the event of a fire alarm, our team of fire marshals will alert the emergency services, locate the cause of the alarm, alert everybody to the emergency, and if required, will evacuate the building in accordance to the buildings fire evacuation plan. Kitted with high-quality and durable fire safety equipment, Prime’s fire marshals will ensure your residents sleep soundly at night.
Our Waking Watch Process
Review of Fire Safety Recommendations
Whether your property has been issued with recommendations from a Fire Officer or a recent building survey has resulted in the need of a Waking Watch, we will review these assessments to ensure you are meeting fire safety requirements.
Scheduled Patrols
Once recommendations are reviewed, we place strategic NFC Scan Points at key hazard points throughout the building. Our marshals use NFC technology to verify regular patrols and checks, with each tap generating a unique encrypted code to provide proof of patrols.
Regular Updates
Once NFC Scan Points are installed, we create site-specific assignment instructions to guide our fire marshals on your property’s fire safety requirements. Each week, you receive a report detailing completed NFC scans and any incidents requiring attention.
Why Choose Prime's Waking Watch Service?
Prime’s Waking Watch fire marshals are trained to the highest industry standards. With an in-house training team made up of ex-firefighters, our fire marshals benefit from an encyclopedic knowledge of fire safety and fire risk mitigation.
No matter the size of your residential property, we are able to staff dedicated fire watch officers that will mitigate any risks on your premises. Using the latest technology, our staff follow stringent fire safety procedures that will give you and your residents much needed peace of mind, whilst work is undertaken to improve the safety of your residential property.
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