Keyholding & Alarm
Response
Protect your business around the clock with professional keyholding and alarm response services
designed to minimise risk and ensure rapid incident response
Looking for Keyholding & Alarm Response Service?
Prime provides keyholding and alarm response services across the UK. Prioritising response time and accountability, we ensure that each customer can have peace of mind that their premises are not only secure but are being managed by a professional and accredited security and keyholding company.
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Protection You Can Rely On
24/7 Alarm Response
We respond to your alarm 24 hours a day, 365 days a year. Keeping within guaranteed response times, our officers are fast to react.
Secure Key Storage
We keep a set of our clients’ keys on hand for our officers to use. Keys are stored in our secure control room that is manned by security professionals 2/7.
Complete Inspection
Once our attending officers have completed the alarm response duties they ensure that your alarm is fully armed and property locked.
Accredited Keyholding
Prime provides a reliable and trusted keyholding service for commercial properties across the UK. Businesses trust us to protect their premises around the clock, whether that means attending an out-of-hours call-out, responding to an alarm, or stepping in when keys are lost or stolen. Your keys are held securely in our Control Room, which is staffed 24/7, and our security officers are ready to respond the moment you need them.
24/7 Alarm Response
Each premises is comprehensively surveyed and risk assessed to ensure that attending officers can instantly secure the site. No matter how big or small an alert may be, our round-the-clock security team is dispatched to minimise the threat. On attendance, our officers will complete a real-time report which is automatically emailed to your dedicated point of contact to ensure you are updated throughout the whole process.
Our Keyholding and Alarm Response Process
One of our experienced operations managers will attend the premises and conduct a comprehensive survey and collect all necessary keys or access fobs.
- Secure key collection
Our Control Room is manned 24/7 with experienced controllers to ensure that alarm activations receive the appropriate response.
- 24/7 control room
Control dispatch a security response officer who will attend your property and conduct an external and internal inspection of the property to determine the cause of activation.
- Comprehensive site inspection
Incident Report
Once the appropriate response has been taken and the site is deemed safe, we generate an incident report for the client and leave the property locked with the intruder alarm set.
- Site secured and alarms set
Who we work with.
